IBM Sales Mastery 000-M245 Practice Questions

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What is the first step towards the objective of aligning IT with the business objectives?
A. Having an exact inventory of the environment.
B. Identify the transaction baseline and monitoring the applications along with their infrastructure continuously.
C. View of the current environment.
D. All of the above.
Answer: A
For consolidated operations, what are the three steps from "events to information"?
A. Discovering the infrastructure, monitoring it, and automating business process.
B. Consolidating operational status, identifying business metrics and key performance indicators, and presenting business service status in role-specific databases.
C. Monitoring the infrastructure, archiving events, and analyzing historical information to identify trends and prevent performance problems before they occur.
D. Monitoring the IT Infrastructure, consolidating events, and presenting comprehensive status information on a "single pane of glass".
Answer: D

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